Prognosis White Paper - IP telephony service delivery: visibility, reporting and user satisfaction

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White Paper

IP telephony service delivery: visibility, reporting and user satisfaction

Author: Gary Audin, Delphi Inc and Integrated Research

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What is your VoIP/IP telephony platform?
How many phones in your environment?
When are you looking to deploy VoIP?
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With organizations seeking to improve and validate the success of their IP telephony deployment, there is a growing requirement for management level reporting on IP telephony environments.

This paper from Delphi Inc's Gary Audin explores the elements of voice service delivery and the ways in which Prognosis meets these requirements.

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