Unified Communications: Cloud Migration Checklist

While organizations can see the benefit of moving some, or all, of their unified communications (UC) to the cloud, the complexity of some UC environments means they push migrating to sometime in the future. For those that decide to begin the migration process, they quickly find a lack of pilot and training, as well as a review of their current infrastructure has resulted in unforeseen issues and challenges.

Unified Communications: Cloud Migration Checklist

While organizations can see the benefit of moving some, or all, of their unified communications (UC) to the cloud, the complexity of some UC environments means they push migrating to sometime in the future. For those that decide to begin the migration process, they quickly find a lack of pilot and training, as well as a review of their current infrastructure has resulted in unforeseen issues and challenges.

Digital Transformation Success Driven by Optimized UCC Performance

Almost 70% of companies have a digital transformation initiative underway, yet many of these will fail.

Without the correct tools in place, the promise of improved collaboration and efficiency may never materialize, directly affecting the value metrics so crucial to digital transformation initiatives.

Download the Nemertes Research report to find out:

  • Why companies with successful digital transformation initiatives are investing 72% more in UCC.
  • How performance management reduces UCC Opex by 50%.
  • The true cost of downtime on your business (even with 99.99% uptime). 

If your organization is considering or undertaking a digital transformation initiative, this is a report you cannot miss. 

Download the report to learn more >>

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Skype for Business is forcing organizations to rethink their whole approach to unified communications. And not just because of improved work practices. The fact it’s a software-based system is making everyone sit up and take notice.

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Is Your Contact Center Ready for the Holidays?

Adoption is key to any successful IT deployment and the key to adoption is a great user experience. This session will discuss some of the key strategies to deliver that experience, driving adoption of Skype for Business.

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Can your Contact Center weather the storm?

In many parts of the US and Canada, Storm Season is in full swing. Are you confident your Contact Center Disaster Recovery and Business Continuity plans are tested and ready for the worst?

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Omnichannel eBook

With customer experience being the number one priority for business and technology leaders, this eBook is designed to help deliver eContact success in an omnichannel world.

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Contact Center Webinar

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Adoption Webinar

As the fall retail season approaches, now is the time to put your retail or financial services Contact Center through its paces so that you can proactively identify issues that will cause your Contact Center to grind to a halt when it needs to be performing at its peak.

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